[Campus Notice] Password Management System Changing From LastPass to 1Password

[UCR Information Technology Solutions]

ITS Colleagues,

UCR ITS is changing the department password management system from LastPass
to 1Password.

Active users of the UCR ITS LastPass service will receive an email
invitation from 1Password (AgileBits) to activate their account. Upon
activation, users will be able to import their personal credentials from
their UCR ITS LastPass vault into 1Password.

Users must migrate all data to be retained from LastPass by the end of
business on February 1, 2023. The UCR ITS LastPass service will end on
February 1, and any credentials not migrated to 1Password prior to that
date will be lost and unrecoverable.

Internal Knowledge Base articles are available to assist you with the
LastPass to 1Password migration, including:


   -

   KB0012176
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sys_id=4a4ff4db936a75106b1b7caefaba1064>
   - 1Password Account Request and Provisioning Process
   -

   KB0012179
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sys_id=26afcfba9366b1106b1b7caefaba10a7>
   - Migrating LastPass Vault to 1Password
   -

   KB0012177
   <https://ucrsupport.service-now.com/ucr_portal/?id=kb_article_view&sys_id=79606b3693aab1106b1b7caefaba104c>
   - How to use 1Password - Basic


Our 1Password (AgileBits) customer success team will provide live virtual
user training, so please keep an eye out for follow-up communication with
training dates and times.

If you have questions about this change, please contact Jonathan Ocab at
jonathan.ocab at ucr.edu.



Sincerely,


Information Technology Solutions
University of California, Riverside


*Please Note: This email account is not monitored by ITS staff. If you
require technical support, please take one of the following actions:*

   - Visit the ITS website at its.ucr.edu to find self-help articles,
   submit and track support tickets, request IT services, and more.
   - For live support, you can contact the BearHelp helpdesk during normal
   business hours (M-F, 8am-5pm) at 951-827-4848
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