<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:"Calibri Light";
panose-1:2 15 3 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:"Segoe UI Emoji";
panose-1:2 11 5 2 4 2 4 2 2 3;}
@font-face
{font-family:"Fira Sans Medium";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:11.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Good Afternoon, Highlander Health Heroes,<o:p></o:p></p>
<p class="MsoNormal">We’re absolutely stoked to share that the SHCC Express Mobile Check-In was a total touchdown yesterday! The positive feedback from our fellow Highlanders has been off the charts!<o:p></o:p></p>
<p class="MsoNormal">Your team’s dedication to keeping our campus community healthy is nothing short of legendary. The smooth launch of this new system is a true testament to your Highlander spirit. By incorporating AIDET principles, we’re creating a more welcoming
and informative environment that would make any Highlander proud.<o:p></o:p></p>
<p class="MsoNormal">We want to give a massive shoutout to everyone involved in this epic project. Your dedication and teamwork were the MVPs of yesterday’s success. We also appreciate our fellow Highlanders for being such awesome sports and patiently cooperating
with the new system.<o:p></o:p></p>
<p class="MsoNormal">We’re confident this new check-in process will be a game-changer, elevating the student experience and optimizing operations within the health center.<o:p></o:p></p>
<p class="MsoNormal">Thanks again for being such amazing supporters of our Highlander community!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">P.S. Can you tell I am ready for NFL Football season <span style="font-family:"Segoe UI Emoji",sans-serif">
🏈</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Warm Regards,</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Erica Castillo
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Supervisor of Insurance, Billing & Front Desk Services<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Student Health Services University of California, Riverside</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">388 W. Linden St. Bldg# 834 Riverside, CA 92507</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black">📞</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> SHS: (951) 827-3031 |
</span></b><b><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black">☎️</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> O: (951) 827-4225 |
</span></b><b><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black">📧</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> E:
</span></b><span style="font-size:12.0pt;color:black"><a href="mailto:ecastill@ucr.edu"><b><span style="font-family:"Arial",sans-serif;color:#0563C1">ecastill@ucr.edu</span></b></a></span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#215E99">"Health is a state of complete physical, mental and social well-being, and not merely the absence of disease or infirmity." - World Health Organization<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#215E99">Bold Hearts. Brilliant Minds. - University of California, Riverside<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><img border="0" width="97" height="82" style="width:1.0104in;height:.8541in" id="Picture_x0020_3" src="cid:image001.png@01DAE42C.6FF2AD80" alt="A logo with a ship and stars
Description automatically generated"></span></b><span style="font-size:12.0pt;color:black"><img border="0" width="68" height="80" style="width:.7083in;height:.8333in" id="Picture_x0020_2" src="cid:image002.png@01DAE42C.6FF2AD80" alt="A logo of a bear
Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Fira Sans Medium",sans-serif;color:black"><img border="0" width="432" height="57" style="width:4.5in;height:.5937in" id="Picture_x0020_1" src="cid:image003.png@01DAE42C.6FF2AD80" alt="A blue and yellow text on a black background
Description automatically generated"></span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>