<div dir="ltr"><span id="gmail-docs-internal-guid-f2616bbb-7fff-0b95-df41-d2626be1cff7"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-family:Arial,sans-serif;font-size:11pt;white-space:pre-wrap">Dear SHCC Colleagues,</span></p></span><span id="gmail-docs-internal-guid-f2616bbb-7fff-0b95-df41-d2626be1cff7"><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">As part of ongoing campus-wide network infrastructure enhancements, ITS will perform scheduled network maintenance at the Student Health and Counseling Center on </span><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Friday, September 11, commencing at 5:30 PM</span><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(0,61,165);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">User Experience During Planned Maintenance</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">The maintenance operation is scheduled to last approximately six hours. Throughout this service window, network connectivity will be unavailable within the Student Health and Counseling Center. ITS personnel will be on-site to conduct testing and verify system reachability during and following the maintenance procedure.</span></p><h1 dir="ltr" style="line-height:1.656;margin-top:20pt;margin-bottom:6pt"><span style="font-size:14pt;font-family:Arial,sans-serif;color:rgb(0,61,165);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Post-Maintenance Instructions</span></h1><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Upon returning to work, please log in to all regular systems following standard procedures. Should you encounter any access disruptions or technical difficulties, please contact ITS Support by submitting a service ticket at </span><a href="http://its.ucr.edu/help" style="text-decoration:none"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">its.ucr.edu/help</span></a><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"> or by calling 951-827-4848.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">We appreciate your cooperation and patience as we work to enhance the campus network infrastructure. For real-time updates regarding the status of this maintenance event, please visit <a href="http://techalerts.ucr.edu">techalerts.ucr.edu</a>.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Thank you for your continued collaboration.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Sincerely,</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Adelaida</span></p></span><br class="gmail-Apple-interchange-newline"><br class="gmail-Apple-interchange-newline"><br></div>