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<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#C00000">~~ Please disseminate this information with those researchers and research administrators in your department who
may find it noteworthy ~~<o:p></o:p></span></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:#002060">IMPORTANT:
<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;color:#002060">PLEASE SEE BELOW NOTICE RECEIVED THIS MORNING FROM INFORMATION TECHNOLOGY SOLUTIONS<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:14.0pt;color:#002060">WHICH WILL IMPACT RESEARCH AND ECOMONIC DEVELOPMENT, INCLUDING SPONSORED PROGRAM APPLICATIONS, THIS WEEKEND<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:#002060"><o:p> </o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="color:black">From:
</span></b><span style="color:black">Joseph Parent <<a href="mailto:joe.parent@ucr.edu">joe.parent@ucr.edu</a>><br>
<b>Date: </b>Thursday, January 23, 2025 at 10:45</span><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="color:black">AM<br>
<b>To: </b>Stanley V Fletcher <<a href="mailto:stan.fletcher@ucr.edu">stan.fletcher@ucr.edu</a>>, Charles E Greer <<a href="mailto:charles.greer@ucr.edu">charles.greer@ucr.edu</a>><br>
<b>Subject: </b>Notice of Planned Data Center Maintenance on January 25 and 26, 2025</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif;color:black">Dear
</span>Charles and Stan,<o:p></o:p></p>
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<p style="margin:0in">I sincerely apologize for this late notice regarding the upcoming maintenance this weekend; it was an oversight.
<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">I am reaching out to inform you of a planned data center maintenance event, scheduled to take place from 6 AM on Saturday, January 25, until 6 PM on Sunday, January
26. During this time, all LAX-3 data center services will be powered down and unavailable to campus users and reliant systems, which may include some SOM data center services. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">We understand that this planned outage may impact your ability to conduct business as usual, and we want to provide you with specific information about how to best
prepare for this event.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><b><span style="font-family:"Arial",sans-serif;color:#003DA5">Important considerations to ensure minimal disruption to weekend operations:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<li class="MsoNormal" style="color:black;margin-bottom:12.0pt;mso-list:l1 level1 lfo3;vertical-align:baseline;white-space:pre-wrap">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Office of Research web applications:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> The Office of Research web applications will be unavailable during the maintenance.
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline;white-space:pre-wrap">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Potential Disruption to Single-Sign On (SSO) Services</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: There is a chance that SSO services will be affected by this maintenance
event. ITS is taking every step possible to ensure that SSO services remain operational during the planned maintenance window. However, you should be advised that systems, such as StarRes and Famis360, may be inaccessible if SSO services are disrupted. We
hope to share an update on anticipated SSO impact next week. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline;white-space:pre-wrap">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Other Systems</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: Please notify ITS if you have concerns about systems or services not mentioned above. <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><b><span style="font-family:"Arial",sans-serif;color:#003DA5">Available support:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo6;vertical-align:baseline;white-space:pre-wrap">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Active Monitoring and Response</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: ITS staff will be actively monitoring progress and providing support during the maintenance
period. In the event that any issues arise, our team is prepared to respond accordingly to bring systems online as quickly as possible. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo6;vertical-align:baseline;white-space:pre-wrap">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Point of Contact</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: If you experience any unexpected service disruptions or disruptions extending beyond the planned maintenance
window, please do not hesitate to contact Application Operations Manager Joe Parent (<a href="mailto:joe.parent@ucr.edu" target="_blank"><span style="color:#1155CC">joe.parent@ucr.edu</span></a>) or Associate Director of Campus Integrated Applications Adelaida
Diaz (<a href="mailto:adelaida.diaz@ucr.edu" target="_blank"><span style="color:#1155CC">adelaida.diaz@ucr.edu</span></a>).<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">We understand that this outage may cause inconvenience. Unfortunately, due to the critical nature of the maintenance and the strategic coordination needed to support
it, the scheduled timeframe for this event cannot be changed. We appreciate your understanding and are committed to ensuring that this required maintenance is completed as quickly and efficiently as possible.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">As always, you may refer to
</span><a href="http://techalerts.ucr.edu" target="_blank"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC">techalerts.ucr.edu</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> for the status of
this maintenance event. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Thank you for your continued partnership.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Best regards, </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Joe Parent<o:p></o:p></span></p>
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