<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof"><br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Hi everyone,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Please see below....</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Kevin</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature">
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
Kevin M. Esterling (he/him)</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
Chair of Political Science and Professor of Public Policy</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
Director, Laboratory for Technology, Communication and Democracy (<a href="https://tecd-lab.ucr.edu/" id="OWAad1a74aa-1211-28e0-a4c9-ed8c09057724" class="OWAAutoLink" title="https://tecd-lab.ucr.edu/" style="margin: 0px;">TeCD-Lab</a>)</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
UC Riverside</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
Riverside, CA 92521<br>
951-827-5591</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
<a href="https://profiles.ucr.edu/kevin.esterling" id="OWAe41c413b-c8f0-336d-c344-f07cfff8c2f5" class="OWAAutoLink" style="margin: 0px;">https://profiles.ucr.edu/kevin.esterling</a></div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display: inline-block; width: 98%;">
<div dir="ltr" id="divRplyFwdMsg">
<div class="elementToProof" style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b> Susan L Brown <susan.brown@ucr.edu><br>
<b>Sent:</b> Wednesday, January 22, 2025 2:01 PM<br>
<b>Subject:</b> FW: IMPORTANT UPDATE FROM ITS: Campus systems unavailable 1/25/25-1/26/25</div>
<div> </div>
</div>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">Hello CHASS Chairs, Vice Chairs, FAOs and Managers,</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">Please see the important message regarding campus system outages for Data Center Maintenance on Saturday, January 25 through Sunday, January 26.</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">Please share with your faculty and staff.</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">Reference: LAX-3 Planned Data Center Maintenance</span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Data Center Maintenance Downtime:
<b>6 AM on Saturday, January 25, until 6 PM on Sunday, January 26. </b></span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Due to the nature of the maintenance, which involves the physical moving of equipment, all LAX-3 data center services will be powered down and unavailable to campus users and reliant systems–which may include
SOM data center services–during this period.</span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">ITS has verified that single-sign on (SSO) services will be available, although potentially degraded, during the maintenance window. As a result, campus users should expect the login process to take a little
longer than normal. While many ITS-managed services will be unavailable during the planned maintenance window, ITS does not anticipate service disruptions outside of this timeframe. In the event you experience a service disruption outside of the scheduled
maintenance window, please report it through </span><span style="font-family: Calibri, sans-serif; color: rgb(70, 120, 134);"><u><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false" id="OWA9a16aa28-0aba-6753-baf1-d5f34aec9625" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;">ServiceNow</a></u></span><span style="font-family: Calibri, sans-serif;">. </span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Due to the critical nature of the required maintenance and the strategic coordination needed to support it, the scheduled time frame for this event cannot be changed. Unfortunately, we are unable to accommodate
exceptions or requests to reschedule.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">ITS appreciates your understanding and cooperation. Please refer to
</span><span style="font-family: Calibri, sans-serif; color: rgb(70, 120, 134);"><u><a href="https://techalerts.ucr.edu/" id="OWA840ec66a-0816-3d28-8172-d760f7adba77" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;">https://techalerts.ucr.edu/</a></u></span><span style="font-family: Calibri, sans-serif;"> for
the status of this maintenance event.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif; font-size: 10pt;">Susan Brown (she/her)<br>
Academic Personnel, Director<br>
College of Humanities, Arts and Social Sciences<br>
Ph: (951) 827-3596<br>
FAX: (951) 827-4537</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<div style="padding: 3pt 0in 0in; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b> Sara Umali <sara.umali@ucr.edu><br>
<b>Sent:</b> Wednesday, January 15, 2025 2:52 PM<br>
<b>To:</b> apdstaff@ucr.edu<br>
<b>Cc:</b> AcademicPersonnel AcademicPersonnel <academicpersonnel@ucr.edu>; VPAP VPAP <vpap@ucr.edu>; Senate <senate@ucr.edu><br>
<b>Subject:</b> Re: IMPORTANT UPDATE FROM ITS: Campus systems unavailable 1/25/25-1/26/25</span></p>
</div>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">Hello everyone,</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">Listed below are additional updates received from Disha today.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">Reference: LAX-3 Planned Data Center Maintenance</span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Data Center Maintenance Downtime:
<b>6 AM on Saturday, January 25, until 6 PM on Sunday, January 26. </b></span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Due to the nature of the maintenance, which involves the physical moving of equipment, all LAX-3 data center services will be powered down and unavailable to campus users and reliant systems–which may include
SOM data center services–during this period.</span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">ITS has verified that single-sign on (SSO) services will be available, although potentially degraded, during the maintenance window. As a result, campus users should expect the login process to take a little
longer than normal. While many ITS-managed services will be unavailable during the planned maintenance window, ITS does not anticipate service disruptions outside of this timeframe. In the event you experience a service disruption outside of the scheduled
maintenance window, please report it through </span><span style="font-family: Calibri, sans-serif; color: rgb(70, 120, 134);"><u><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false" id="OWA2f946a25-ef3e-46e2-59fb-dd637a7d909b" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;">ServiceNow</a></u></span><span style="font-family: Calibri, sans-serif;">. </span></p>
<p style="margin-right: 0in; margin-bottom: 0in; margin-left: 0.5in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Symbol;">·</span><span style="font-family: "Times New Roman", serif; font-size: 7pt;">
</span><span style="font-family: Calibri, sans-serif;">Due to the critical nature of the required maintenance and the strategic coordination needed to support it, the scheduled time frame for this event cannot be changed. Unfortunately, we are unable to accommodate
exceptions or requests to reschedule.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">ITS appreciates your understanding and cooperation. Please refer to
</span><span style="font-family: Calibri, sans-serif; color: rgb(70, 120, 134);"><u><a href="https://techalerts.ucr.edu/" id="OWA61ca131c-b52e-534b-0402-3a782a4610a9" class="OWAAutoLink" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;">https://techalerts.ucr.edu/</a></u></span><span style="font-family: Calibri, sans-serif;"> for
the status of this maintenance event.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">Please plan accordingly, keep for your reference, and share the information with faculty and staff in your unit.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">-Sara </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">On Tue, Jan 14, 2025 at 4:51<span style="font-family: Arial, sans-serif;"> </span>PM Sara Umali <<span style="color: blue;"><u><a href="mailto:sara.umali@ucr.edu" id="OWA19ad20e0-f01c-3348-3246-d3c772af0ddf" class="OWAAutoLink" style="color: blue; margin-top: 0px; margin-bottom: 0px;">sara.umali@ucr.edu</a></u></span>>
wrote:</p>
<blockquote style="margin-right: 0in; margin-left: 4.8pt; padding: 0in 0in 0in 6pt; border-left: 1pt solid rgb(204, 204, 204);">
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">Hello everyone,</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">I was informed by ITS this afternoon that all campus systems will be unavailable from 1/25 at 12am to 1/26 at 1159pm. This is due to migrating
key data center infrastructure and equipment from the Irvine data center facility to Riverside data center facility. If you recall there was a similar move from 2020 to 2022 referred to as Project Genesis.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">Per our portfolio manager, Disha, this is a physical move which means no development or code refactoring requirement. The most simple description
is that services will be turned off on 1/25 (12am) and turned on by 1/26 (1159pm). </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">The key takeaways are:</span></p>
<p style="text-indent: -0.25in; margin: 0in 0in 0in 47.25pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Verdana, sans-serif;">1.</span><span style="font-family: "Times New Roman"; font-size: 7pt; line-height: normal;">
</span><span style="font-family: Verdana, sans-serif;">Campus systems will not be available during the estimated downtime:1/25 at 12am to 1/26 at 1159pm. </span></p>
<p style="text-indent: -0.25in; margin: 0in 0in 0in 47.25pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Verdana, sans-serif;">2.</span><span style="font-family: "Times New Roman"; font-size: 7pt; line-height: normal;">
</span><span style="font-family: Verdana, sans-serif;">Campus systems will be restored by 1/27.</span></p>
<p style="text-indent: -0.25in; margin: 0in 0in 0in 47.25pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Verdana, sans-serif;">3.</span><span style="font-family: "Times New Roman"; font-size: 7pt; line-height: normal;">
</span><span style="font-family: Verdana, sans-serif;">For details and updates, please check
</span><span style="font-family: Verdana, sans-serif; color: blue;"><u><a href="https://techalerts.ucr.edu/" id="OWA3581a816-5d9f-78d3-afcc-0a8ef3ab0c70" class="OWAAutoLink" data-auth="NotApplicable" style="color: blue; margin-top: 0px; margin-bottom: 0px;">https://techalerts.ucr.edu/</a></u></span><span style="font-family: Verdana, sans-serif;">.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">Disha is checking on how and if Single Sign On (SSO) will be affected - this is for systems such as UCRecruit and UCOATS.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">Please plan accordingly and share the information with your faculty and staff. </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif;">I will provide additional information and updates as they become available. </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif; color: rgb(136, 136, 136);"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif; color: rgb(136, 136, 136);">Best regards,</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Verdana, sans-serif; color: rgb(136, 136, 136);">-Sara </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="color: rgb(136, 136, 136);"><br>
</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="color: rgb(136, 136, 136);"> </span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">--</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 8pt;"><i>CONFIDENTIALITY NOTICE: This communication may contain confidential and/or legally privileged information. It is solely
for the use of the intended recipient(s). Unauthorized interception, review, use, or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender
and destroy all copies of the communication.</i></span></p>
</blockquote>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><br>
</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">--</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 8pt;"><i>CONFIDENTIALITY NOTICE: This communication may contain confidential and/or legally privileged information. It is solely
for the use of the intended recipient(s). Unauthorized interception, review, use, or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender
and destroy all copies of the communication.</i></span></p>
</body>
</html>