<div dir="ltr"><div class="gmail_quote gmail_quote_container"><div dir="ltr"><div><span style="background-color:transparent;color:rgb(0,0,0);white-space:pre-wrap;font-family:arial,sans-serif">Dear Colleagues,</span></div><div><span id="m_-2881626316211977348gmail-docs-internal-guid-5eaf73da-7fff-627a-6b7a-284326d12a9c"><font face="arial, sans-serif"><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Business & Financial Services (BFS) and Information Technology Solutions (ITS) would like to make departments aware of continued industry-wide demand for memory and storage chips impacting computer hardware pricing and availability.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Due to the ongoing global memory shortage and related supply chain pressures, UC Riverside continues to experience:</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Increased computer and hardware pricing</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Extended lead times ranging from approximately 6 to 14 weeks</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt" role="presentation"><span style="background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Potential backorders or model substitutions for standard devices</span></p></li></ul><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Departments are encouraged to communicate this information broadly within their units</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">, particularly to faculty, researchers, and departmental purchasing staff who may have time-sensitive instructional, research, or operational purchasing needs.</span></p><h2 dir="ltr" style="line-height:1.38;margin-top:18pt;margin-bottom:6pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Important Considerations</span></h2><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Please also note that if a product is placed on backorder by the supplier, any additional pricing increases that take effect before the item ships may be passed on to the university, even if the original quote reflected a lower price.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">A recent pricing increase took effect on June 1, 2026, and additional increases may occur in the coming months, particularly for unshipped orders or devices impacted by ongoing supply constraints. Departments planning computer purchases are encouraged to submit orders as early as possible to help minimize pricing and availability impacts.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">While Lenovo remains the university's preferred standard device provider, these market conditions may affect hardware purchases across manufacturers and suppliers. Departments should anticipate potential pricing fluctuations, extended lead times, and product availability challenges regardless of vendor.</span></p><h2 dir="ltr" style="line-height:1.38;margin-top:18pt;margin-bottom:6pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:400;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Frequently Asked Questions</span></h2><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Why are prices continuing to increase?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">The global memory shortage continues to impact manufacturers and suppliers across the industry, resulting in increased hardware costs and reduced inventory.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">How long are current lead times?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Current estimated lead times may range from 6 to 14 weeks depending on device type and manufacturer availability.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">What happens if my selected device becomes unavailable?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">In some cases, standard models may become unavailable or delayed. ITS may recommend alternative devices that meet business requirements and available inventory timelines.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Should departments place orders now?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Yes. Departments anticipating computer purchases in the coming months are encouraged to place orders as early as possible due to continued pricing volatility and supply constraints.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Does this apply to Dell orders as well?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Yes. CDW-G is also the university’s Dell hardware reseller, so Dell hardware purchases may be impacted by the same pricing and availability conditions.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Where can I find additional information?</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br></span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Please review the following ITS knowledge articles for updated ordering information and supported device guidance:</span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:0pt" role="presentation"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0012414" style="text-decoration:none" target="_blank"><span style="background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">Global Shortage and Soaring Demand for Memory and Storage Chips</span></a></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt" role="presentation"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article_view&sysparm_article=KB0011975" style="text-decoration:none" target="_blank"><span style="background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">ITS Device Standards</span><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"><br><br></span></a></p></li></ul><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Questions regarding CDW-G ordering or ITS support may be directed to Michelle Ybarra at </span><a href="mailto:michelle.ybarra@ucr.edu" style="text-decoration:none" target="_blank"><span style="background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">michelle.ybarra@ucr.edu</span></a><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">.</span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">We appreciate your partnership and patience as the university navigates these ongoing industry supply challenges.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Sincerely,</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:italic;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Jeremy Meadows, Chief Procurement Officer</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Business and Financial Services | Procurement Services</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="https://procurement.ucr.edu/" style="text-decoration:none" target="_blank"><span style="background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">https://procurement.ucr.edu/</span></a><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:italic;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Lily Barger, Director of Computing Support Services</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap">Information Technology Solutions</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="mailto:lily.barger@ucr.edu" style="text-decoration:none" target="_blank"><span style="background-color:transparent;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">lily.barger@ucr.edu</span></a><span style="color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre-wrap"> </span></p></font></span></div><div><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p class="MsoNormal" style="margin-bottom:3pt;color:rgb(34,34,34)"><span style="font-family:Arial,sans-serif"><img width="141" height="43" src="cid:ii_19e8a128fc75b16b21" alt="ucr-logo-email" style="width:1.4722in;height:0.4513in"></span></p></div></div></div></div>
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