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<b style="font-size: 11pt; font-family: Calibri, sans-serif; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; color: rgb(0, 0, 0);">From:</b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> Concurtravelarrangers
<concurtravelarrangers-bounces@lists.ucr.edu> on behalf of Asirra A Suguitan <asirra.suguitan@ucr.edu></span><br>
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<div dir="ltr"><font face="Calibri, sans-serif" style="font-size: 11pt; color: rgb(0, 0, 0);"><b>Sent:</b> Friday, July 7, 2023 10:58 AM<br>
<b>To:</b> concurtravelarrangers@lists.ucr.edu <concurtravelarrangers@lists.ucr.edu><br>
<b>Subject:</b> [Concurtravelarrangers] Known Issue - Concur Login Error</font>
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<span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">Dear Colleagues,</span></span><span class="x_eop"><span style="font-size: 12pt; color: rgb(55, 65, 81);"> </span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><span style="font-size:12.0pt">Please share this message with your users.
<span style="color: rgb(55, 65, 81);">We have received reports of users encountering login issues with Concur Travel and Expense when accessing it through the link provided in R'Space. Our team is actively working with ITS and the Vendor to resolve this issue.
In the meantime, we have an alternative solution for accessing Concur:</span></span></span><span class="x_eop"><span style="font-size: 12pt; color: rgb(55, 65, 81);"> </span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">Visit
</span></span><span style="font-size:12.0pt"><a href="https://concur.ucr.edu/" data-auth="NotApplicable" data-loopstyle="linkonly"><span class="x_normaltextrun">concur.ucr.edu</span></a><span class="x_normaltextrun"><span style="color: rgb(55, 65, 81);">.</span></span><span class="x_eop"><span style="color: rgb(55, 65, 81);"> </span></span></span></p>
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<span style="font-size:10.0pt; font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">Enter your
</span></span><span style="font-size:12.0pt"><a href="mailto:netid@ucr.edu" data-loopstyle="linkonly"><span class="x_normaltextrun"><span style="text-decoration: none; color: rgb(55, 65, 81);">netid@ucr.edu</span></span></a><span class="x_normaltextrun"><span style="color: rgb(55, 65, 81);">
(e.g., </span></span><a href="mailto:laurav@ucr.edu" data-loopstyle="linkonly"><span class="x_normaltextrun"><span style="text-decoration: none; color: rgb(55, 65, 81);">laurav@ucr.edu</span></span></a><span class="x_normaltextrun"><span style="color: rgb(55, 65, 81);">)
in the login field.</span></span><span class="x_eop"><span style="color: rgb(55, 65, 81);"> </span></span></span></p>
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</span></span></span><span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">Select "Sign in with UCR SSO login."</span></span><span class="x_eop"><span style="font-size: 12pt; color: rgb(55, 65, 81);"> </span></span><span style="font-size:12.0pt"></span></p>
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<span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">This temporary solution will allow you to access Concur while we work on resolving the login issues. Once the issue is resolved, please resume accessing Concur through the
R'Space portal as usual. We apologize for any inconvenience caused and appreciate your patience as we work toward a resolution</span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);"><br>
Furthermore, we would like to inform you that the program team is compiling a list of known finance system issues that impact various financial processes and reports. You can access this consolidated list at
</span></span><span class="x_normaltextrun"><u><span style="font-size: 12pt; color: rgb(5, 99, 193);"><a href="https://impact23.ucr.edu/known-issues-tracker" data-auth="NotApplicable">https://impact23.ucr.edu/known-issues-tracker</a></span></u></span><span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);">.</span></span><span class="x_eop"><span style="font-size: 12pt; color: rgb(55, 65, 81);"> </span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);"><br>
Thank you for your understanding and cooperation.</span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><span style="font-size: 12pt; color: rgb(55, 65, 81);"><br>
Best regards,</span></span><span class="x_eop"><span style="font-size: 12pt; color: rgb(55, 65, 81);"> </span></span><span style="font-size:12.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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<span class="x_normaltextrun"><b>Asirra Suguitan<br>
</b></span><span style="font-size:12.0pt">Impact23 Functional Lead and Assistant Controller</span></p>
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