[Entm-beu] FW: [CITL] [Action Required] Update Your Unit’s GlobalProtect VPN Client to Version 6.1.1

[Cherie C Pierce]

Dear All,

Please look at the message below about upgrading the GlobalProject VPN client, effective Tuesday evening, December 19th at 10pm.  Everyone will need to update the GlobalProtect VPN client on their machines after this scheduled maintenance.

Cherie Pierce
Entomology - FOM
Office : 951-827-5807 Cell: 909-709-3778
I’m on ZOOM and Microsoft Teams:  cherie.pierce at ucr.edu<mailto:cherie.pierce at ucr.edu>

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From: CITL <citl-bounces at lists.ucr.edu<mailto:citl-bounces at lists.ucr.edu>> On Behalf Of UCR Information Technology Solutions
Sent: Friday, December 15, 2023 4:57 PM
To: citl at lists.ucr.edu<mailto:citl at lists.ucr.edu>
Cc: William R Southwick <william.southwick at ucr.edu<mailto:william.southwick at ucr.edu>>
Subject: [CITL] [Action Required] Update Your Unit’s GlobalProtect VPN Client to Version 6.1.1


Dear CITL,


Please be advised that GlobalProtect, UC Riverside’s virtual private network (VPN) service, is scheduled to be upgraded on the evening of Tuesday, December 19, 2023. This update is an important step towards enhancing campus security.


The GlobalProtect 5 series has reached end-of-life and is therefore no longer supported by Information Technology Solutions (ITS).


If a user is unable to upgrade to the 6.1.1 version due to an incompatible device or software, please make sure to inform them that their device is not compliant with UCR's security standards for accessing secure campus resources. Please contact ITS if you need to submit an exception request to the Information Security Office.

Upgrade Your Unit’s GlobalProtect VPN to the Latest Version

If you manage devices for your unit, please update the GlobalProtect client to the 6.1.1 version. Installation packages will be available at campusvpn.ucr.edu<https://campusvpn.ucr.edu/global-protect/login.esp> beginning at 10:00 PM on December 19.



Below you will find the list of devices and software supported by GlobalProtect version 6.1.1.

Supported Devices and Software

macOS

  *   10.15 (Catalina)
  *   11 (Big Sur)
  *   12 (Monterey)
  *   13 (Ventura)



GlobalProtect 6.1.1 does not support macOS 10.11 (El Capitan), 10.12 (Sierra), 10.13 (High Sierra), and 10.14 (Mojave).



Windows

  *   Windows 10
  *   Windows 10 UWP
  *   Windows 11



GlobalProtect 6.1.1 does not support Windows 7, Windows 8, and Windows 8.1.



Linux CentOS

  *   CentOS 8.3



GlobalProtect 6.1.1 does not support CentOS 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, and 8.0.



RHEL

  *   8.7
  *   9.1



GlobalProtect 6.1.1 does not support RHEL 7.0, 8.3, and 8.4.



Ubuntu

  *   16.04 LTS
  *   18.04 LTS
  *   19.04
  *   20.04
  *   22.04



GlobalProtect 6.1.1 does not support RHEL 14.04.



Apple IOS and iPadOS

GlobalProtect 6.1.1 does not support any version.



Google Android

GlobalProtect 6.1.1 does not support any version.



IOT

  *   Raspbian
  *   Ubuntu
  *   Windows IOT Enterprise



GlobalProtect 6.1.1 does not support Android.



Hypervisors

  *   Citrix XenDesktop
  *   VMWare Horizon and Vcenter


For questions or concerns related to the VPN update and VPN access, you may reach me at sheri.morgan at ucr.edu<mailto:sheri.morgan at ucr.edu>.



Sincerely,


Sheri Morgan

Associate Director of Network Engineering and Operations

Information Technology Solutions

ITS.UCR.EDU<https://its.ucr.edu/>




Please Note: This email account is not monitored by ITS staff. If you require technical support, please take one of the following actions:

  *   Visit the ITS website at its.ucr.edu<https://its.ucr.edu/> to find self-help articles, submit and track support tickets, request IT services, and more.
  *   For live support, you can contact the BearHelp helpdesk during normal business hours (M-F, 8am-5pm) at 951-827-4848
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