[Concurdelegates] Business & Financial Services Insider News

[Asirra Suguitan]

Dear Colleagues,

The Business & Financial Services (BFS) Insider News
<https://ucr.bmeurl.co/12D9C363> delivers key updates and activities
related to financial systems, reports, and business processes that support
your work. Please take a few minutes to review the latest edition and share
it with your departmental teams as needed.

Sincerely,

*Asirra Suguitan*
Associate Vice Chancellor and Campus Controller
Business & Financial Services
http://bfs.ucr.edu/






*Having Issues in Oracle?*

Display glitches, access errors, or unresponsive pages are often fixed
by *clearing
your cache or updating browser settings*.

We have created a guide for Chrome, Firefox, and Edge. Because of the
Redwood user interface (RSSP), these settings are required for Oracle to
work properly.



👉 Review the Browser Settings Guide
<https://ucr.benchurl.com/c/l?u=12D9C3A5&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>

*Don't Forget to Update the Suggested Buyer Field*

Procurement Services is seeing more requisitions in their queue than usual.
One reason is that the *Suggested Buyer *field is not being updated
properly. This field tells the system who is responsible for initiating the
purchase order (PO). If left blank when it should be filled, requisitions
end up routed incorrectly, which slows things down for everyone.

Here is a quick guide:
*Reminder*: Always double-check your requisition before submitting to
ensure the appropriate Buyer is listed. This small step helps keep
transactions moving smoothly and reduces extra workload on central buyers.

*To verify the Suggested Buyer Field*, navigate to the Edit line button.
The Suggested Buyer field is in the Supplier section.
*Southwest Seat Selection*
With the recent changes at Southwest, seat selection will no longer be
available in Concur for flights departing on or after *January 27, 2026*,
when assigned seating takes effect for Southwest. Travelers will not be
able to load the seat map (see below).

A notice has been added in Concur for Southwest Travelers with instructions
on* how to select their seat*:



*"For travel after January 27th, for the time being, after completing your
Southwest Airlines flight reservation in Concur, please log into your Rapid
Rewards Account via southwest.com
<https://ucr.benchurl.com/c/l?u=12E2D9C3&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>
or your mobile application with your Rapid Rewards number and Flight
confirmation to select your seat. We are waiting for a technological update
that will allow for the seat selection to occur within Concur." *

Delegates should be prepared to *share this message with their Travelers*
and help ensure they understand how to select seats until the option
becomes available in Concur.
*Reference Guide on Giving Gifts to Employees/Non-Employees*

The guide has been updated with the latest policy clarifications and
limits. Whether you are recognizing a staff member, thanking a volunteer,
or planning a giveaway, this guide helps ensure compliance with UC policies
and funding rules.

👉  Click here to read the updated guide.
<https://ucr.benchurl.com/c/l?u=12E2DBA2&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>

*Office Hours Update*

The monthly office hours launched to support the transition to new
financial systems and reports will not be extended. *BFS will continue to
announce and host office hours as needed*—such as when system, business
process, or report enhancements go live. Watch for the upcoming *September
User Group* invitation!

*New Training Guides Available*

Check out our latest training guides—quick references to help you navigate
key financial and procurement processes.

   - Approval for Entertainment-Related Requisitions (Attestations)
   <https://ucr.benchurl.com/c/l?u=12E2DBA3&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>
   - PCard Documentation Requisition Process
   <https://ucr.benchurl.com/c/l?u=12E2DBA5&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>
   - Shopping List
   <https://ucr.benchurl.com/c/l?u=12E2DBA4&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>

*ICYMI: Oracle Procurement Updates*

If you are a Department Transactor or Requester and were unable to attend
the most recent *Procure to Pay Office Hours *on August 15, we encourage
you to watch a video of the session linked below, highlighting the changes
that are now live in Oracle Procurement. Fast forward to 7:00 on the
recording.
<https://ucr.benchurl.com/c/l?u=12E2CE62&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>

*Known Issues Tracker  *Review the
<https://ucr.benchurl.com/c/l?u=12D9C3A8&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>Known
Issues Tracker
<https://ucr.benchurl.com/c/l?u=12D9C3A8&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=2>
for the latest information on issues affecting financial processes and
reports.


*Insider News is brought to you by Business & Financial Services,
delivering timely updates on financial systems, reports, and business
processes to support your work. *

Visit Our Website
<https://ucr.benchurl.com/c/l?u=12D9C3A9&e=1A3DE9F&c=158834&&t=0&l=136284724&email=hcRTv%2Fv%2BkTvxAaSPLVE6Rw%3D%3D&seq=1>
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