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<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D">FYI, more Banner timeout troubleshooting tips<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Kathy Redd, Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Enrollment Management Center for CNAS
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">CNAS Graduate Student Affairs Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">1140 Batchelor Hall<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">UCR<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Riverside, CA 92521<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">800-735-0717<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">951-827-5621 (direct line)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">951-827-5517 (fax)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Josh Hoerger <br>
<b>Sent:</b> Thursday, September 24, 2020 4:17 PM<br>
<b>To:</b> Roderick Smith <roderick.smith@ucr.edu>; Lata Patel <lata.patel@ucr.edu>; Kara E Oswood <kara.oswood@ucr.edu>; Liliana Aguayo <liliana.aguayo@ucr.edu>; Kathy Redd <kathy.redd@ucr.edu>; Jose Beruvides <jose.beruvides@ucr.edu>; Ryan Lipinski <ryan.lipinski@ucr.edu>;
Deisy Vaca <deisy.vaca@ucr.edu>; Cheri Black <cheri.black@ucr.edu>; Bracken Janette Dailey <bracken.dailey@ucr.edu>; Jennifer Ames Osborne <jennifer.osborne@ucr.edu>; cheri.black@medsch.ucr.edu; Roderick Smith <rsmith@engr.ucr.edu>; Kari Geske <kari.geske@ucr.edu>;
Dennis B David <dennis.david@ucr.edu>; Richard M Rangel <richard.rangel@ucr.edu>; Teri Eckman <teri.eckman@ucr.edu>; Danielle Rodenhauser <danielle.rodenhauser@ucr.edu>; Michelle Butler <michelle.butler@ucr.edu>; Jose A Aguilar <jose.aguilar@ucr.edu>; Asirra
Suguitan <asirra.suguitan@ucr.edu>; Emily D Engelschall <emily.engelschall@ucr.edu><br>
<b>Cc:</b> Rehan S Tahir <rehan.tahir@ucr.edu>; Denise Correll <denise.correll@ucr.edu><br>
<b>Subject:</b> Banner "Service Invocation Failed” Error<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear College Advisory Colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Attached is the workaround for the “Service Invocation Failed” error that is sometimes encountered in Banner App Navigator if you haven’t used it within a certain amount of time. This is a good workaround, but obviously not the ideal solution.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You’re welcome to distribute this to other users.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I hope this is helpful.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-family:"Arial",sans-serif">Josh Hoerger
</span></b><i><span style="font-family:"Arial",sans-serif">(he/him)</span></i><b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><i><span style="font-family:"Arial",sans-serif">Manager, Student Systems Support<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-family:"Arial",sans-serif">Information Technology Solutions<span style="color:#1F497D">
</span>| University of California, Riverside<o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Office: 951.827.9531 | <a href="mailto:Josh.hoerger@ucr.edu">
Josh.hoerger@ucr.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="250" height="77" id="Picture_x0020_1" src="cid:image001.png@01D6928E.30EF0370" alt="ucr-logo-email"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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