<div dir="ltr"><span id="gmail-docs-internal-guid-f9a254fe-7fff-5a69-fc3c-481ac985e2b0"><font face="arial, sans-serif"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Fellow CITL Member,</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">I am reaching out to inform you of a planned data center maintenance event taking place from 6 AM on January 25, 2025, until 6 PM on January 26, 2025. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Due to the nature of the maintenance, all LAX-3 data center services will be powered down and unavailable to campus users and reliant systems, which may include SOM data center services. ITS is taking every step possible to ensure that SSO services remain operational during the planned maintenance window. However, you should be advised that most ITS-managed services will be inaccessible if SSO services are disrupted. We hope to share an update on anticipated SSO impact next week.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">While it is possible most ITS-managed services will be unavailable during the planned maintenance window, ITS does not anticipate service disruptions outside this timeframe. In the event you experience a service disruption outside of the scheduled maintenance window, please report it. </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">We appreciate your understanding and cooperation. Please refer to </span><a href="http://techalerts.ucr.edu" style="text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">techalerts.ucr.edu</span></a><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> for the status of this maintenance event. If you have any questions, please let me know.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Thank you for your continued partnership.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Best regards, </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><br></span></p></font></span><div><font face="arial, sans-serif">Jeremy Fisher</font></div><div><font face="arial, sans-serif">Executive Director of Infrastructure</font></div><div><font face="arial, sans-serif">ITS</font></div></div>