<div dir="ltr"><span id="gmail-docs-internal-guid-2c87bf3b-7fff-081e-a9a4-b262906b5a2d"><p dir="ltr" style="line-height:1.38;margin-top:10pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Dear Colleagues,</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">I am writing to share important updates and reminders about the upcoming CAS/Shib upgrade and DUO Universal Prompt switch.</span></p><h2 dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:6pt;padding:10pt 0pt 0pt"><span style="font-size:16pt;font-family:Roboto,sans-serif;color:rgb(0,61,165);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Go-Live Schedule</span></h2><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:10pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">CAS/Shib upgrade:</span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> February 25, 2024</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">DUO Universal Prompt:</span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> March 25, 2024</span></p></li></ul><h2 dir="ltr" style="line-height:1.38;margin-top:10pt;margin-bottom:6pt"><span style="font-size:16pt;font-family:Roboto,sans-serif;color:rgb(0,61,165);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">CAS/Shib Upgrade - Important Updates </span></h2><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:10pt;margin-bottom:0pt" role="presentation"><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Cross-Origin Resource Sharing (CORS) (such as using iframe) is not supported in the new version of CAS. We strongly recommend that you thoroughly test applications in your portfolio, identify those that use CORS, and report any issues to us ASAP. It is best practice to utilize a redirect for the authentication instead of embedding the CAS login page. We are happy to work with you on identifying possible remediation paths.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt" role="presentation"><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Gmail and Google Workspace client applications may require users to re-authenticate when they access their account for the first time after the CAS/Shib upgrade. </span></p></li></ul><h2 dir="ltr" style="line-height:1.38;margin-top:10pt;margin-bottom:0pt;padding:0pt 0pt 6pt"><span style="font-size:16pt;font-family:Roboto,sans-serif;color:rgb(0,61,165);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">DUO Universal Prompt Switch</span></h2><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:4pt 0pt 0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Our multi-factor authentication vendor, DUO, is transitioning to its new Universal Prompt starting on March 25, 2024. To ensure a smooth transition, we have been working to upgrade our Central Authentication Service (CAS) and Shibboleth (Shib) environments for compatibility with the Universal Prompt.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">As a part of this transition, there will be changes in the MFA user experience. These changes are documented in </span><a href="https://its.ucr.edu/blog/duo-universal-prompt-2024" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">ITS’ DUO Universal Prompt announcement</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> and in this short </span><a href="https://www.youtube.com/watch?v=uJ67rYwVrzA" style="text-decoration-line:none"><span style="font-size:11pt;font-family:Roboto,sans-serif;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">how-to video</span></a><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">, which I encourage you to share with your respective organizations. </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><span style="background-color:transparent;color:rgb(31,31,31);font-family:Roboto,sans-serif;font-size:11pt">We appreciate your understanding as we work to upgrade our systems and implement the DUO Universal Prompt. Please do not hesitate to contact me if you have any questions or concerns.</span><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><span style="font-size:11pt;font-family:Roboto,sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Thank you,</span><span style="font-size:11pt;font-family:Roboto,sans-serif;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:10pt 0pt 0pt"><a name="SignatureSanitizer__MailAutoSig"><span style="color:#484848"> </span></a><br></p></span><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">

<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#003f6c">Sureyya Tuncel</span></b></p>

<p class="MsoNormal"><span style="color:#484848"> </span></p>

<p class="MsoNormal"><span style="color:#484848">Manager, Identity and Access Management </span></p>

<p class="MsoNormal"><span style="color:#484848">Information Technology Solutions - Information
Security Office </span></p>

<p class="MsoNormal"><span style="color:#484848">University of California, Riverside </span><span style="color:black"></span></p>

<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:Wingdings;color:#484848">(</span></b><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#484848">  </span></b><span style="color:#484848">(951)
827-1235| </span><b><span style="font-size:9.0pt;font-family:Wingdings;color:#484848">*</span></b><span style="color:#484848"> </span><a href="mailto:sureyya.tuncel@ucr.edu" target="_blank"><span style="color:blue">sureyya.tuncel@ucr.edu</span></a><span style="color:#484848"></span></p>

<p class="MsoNormal"><a href="https://its.ucr.edu/" target="_blank"><span style="font-family:"Fira Sans",sans-serif;color:#003da5">Web</span></a><span style="font-family:"Fira Sans",sans-serif"> | </span><a href="https://twitter.com/IT4UCR" target="_blank"><span style="font-family:"Fira Sans",sans-serif;color:#003da5">Twitter</span></a><span style="font-family:"Fira Sans",sans-serif"> | </span><a href="https://www.instagram.com/it4ucr/" target="_blank"><span style="font-family:"Fira Sans",sans-serif;color:#003da5">Instagram</span></a><span style="font-family:"Fira Sans",sans-serif"></span></p>

<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Fira Sans",sans-serif"> </span><span style="font-family:"Fira Sans",sans-serif">Pronouns: </span><a href="https://www.mypronouns.org/she-her" target="_blank"><span style="font-family:"Fira Sans",sans-serif;color:#003da5">she/her</span></a></p><p class="MsoNormal"><span style="font-family:"Fira Sans",sans-serif;color:#003da5"></span></p>

<p class="MsoNormal"><span style="font-family:"Fira Sans",sans-serif"> <img width="96" height="29" src="https://ci3.googleusercontent.com/mail-sig/AIorK4xZZQy7ZJc-CO8_kAO8gr18uWBVJjqikPPcSOmBagdBaDrBXgpNuyKvpxeI48qx0TTLTegDNiM"></span></p></div></div></div></div>