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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Dear CITL, </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">This email provides an update on UCR Information Technology Solutions' identity and access management project, IAMRiverside.
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">Please note that the information in black has been shared with the IAMRiverside listserv. Additional information that is relevant to IT units is listed in red. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5">Project Progress</span></b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5"> </span><span style="font-size:14.0pt;color:#003DA5"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">UCR ITS has completed User Acceptability Testing (UAT) for IAMRiverside and is making the final preparations necessary to deploy to campus. Again, we greatly thank our testing volunteers for their feedback
and support of this project. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5">IAMRiverside Deployment (Go Live)</span></b><span style="font-size:14.0pt;color:#003DA5"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">Deployment is scheduled to commence the afternoon of
<u>March 16, 2023</u>, and conclude in the early morning hours of <u>March 20, 2023</u>. Due to the scope and technical complexity of this change, please note that IAM services will be impacted during this deployment window. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5">User Experience During Deployment</span></b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5"> </span><span style="font-size:14.0pt;color:#003DA5"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:black">Delay in NetID Creation & Account Updates</span></b><i><span style="font-family:"Arial",sans-serif;color:black"><br>
</span></i><span style="font-family:"Arial",sans-serif;color:black">It is important to note that NetIDs cannot be provisioned during the deployment window. As a result, folks should expect delays in providing system access to new persons, as well as delays
in processing any changes made in sources of authority (e.g., UCPath, Banner, etc.) for an existing person. This inconvenience is an unfortunate byproduct of the cutover to the new solution, but also a reminder of how critical this infrastructure is to UCR
operations. Please share this information with your unit and try to plan accordingly. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:black">Decommissioning of eForms, Enterprise Directory (eDir), and Temporary NetID System (TNS)<i><br>
</i></span></b><span style="font-family:"Arial",sans-serif;color:black">As communicated previously, eForms, eDir, and TNS will be decommissioned as part of the deployment. As a result, these systems will no longer be accessible. Once IAMRiverside is live, functions
currently performed in those systems will be performed in IAMRiverside. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:black">Disruption to Password Reset</span></b><b><span style="font-family:"Arial",sans-serif;color:black"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:black">Additionally, near the beginning of the deployment window, the ability to reset one’s password in MyAccount will be unavailable for approximately one hour. An alert will be posted in MyAccount
to make users aware of this planned service disruption. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:black">Email Alias Limitation in R’Mail</span></b><i><span style="font-family:"Arial",sans-serif;color:black">
</span></i><span style="font-family:"Arial",sans-serif;color:black"><br>
Similarly, during the deployment window those with R’Mail (Google) email accounts will be unable to use the “send as” alternate alias function when composing emails. Any emails sent during this time will leverage the default setting to “send as” the user’s
</span><a href="mailto:netID@ucr.edu"><span style="font-family:"Arial",sans-serif;color:#1155CC">netID@ucr.edu</span></a><span style="font-family:"Arial",sans-serif;color:black">. However, it should be noted that users can still “send to” all alias email accounts
(e.g., </span><a href="mailto:scotty.bear@ucr.edu"><span style="font-family:"Arial",sans-serif;color:#1155CC">scotty.bear@ucr.edu</span></a><span style="font-family:"Arial",sans-serif;color:black">). </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:#A61C00">Please note that this will affect users who have updated their Lived Name, as only their NetID information will show. The Lived Name alias will be restored upon deployment, however, please note that
it will reference the source of authority (UCPath, Banner, or Destiny One). </span>
<span style="font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:black">UCPath Will Be Authoritative Source for Employee and Contingent Worker Account Types</span></b><b><span style="font-family:"Arial",sans-serif;color:black"><br>
</span></b><span style="font-family:"Arial",sans-serif;color:black">Finally, it should be noted that IAMRiverside will look to UCPath as the authoritative source for account type. As a result, some users may notice a change in their access if there is currently
a discrepancy between their UCPath designation and any alternate designation provided by eDir or eForms. We believe there are only a handful of units that this applies to, but if you or your staff experience any access issues after Go Live, please reach out
to your department SAA to ensure that proper attributions have been applied in UCPath and EACS. If access issues persist, please
</span><a href="https://ucrsupport.service-now.com/ucr_portal?id=ucr_home_new&logged_in=false"><span style="font-family:"Arial",sans-serif;color:#1155CC">submit a ticket</span></a><span style="font-family:"Arial",sans-serif;color:black"> to the Identity and
Access Management (IAM) team.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5">Additional Information for Technical Teams</span></b><span style="font-size:14.0pt;color:#003DA5"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:#980000">User Principal Name (UPN) Will Be Affected
<br>
</span></b><span style="font-family:"Arial",sans-serif;color:#980000">ITS and campus IT partners should be aware that anything looking at UPN in ADS will be affected by this deployment. Student accounts in ADS are being corrected from ‘netID@student.ucr.edu’
to ‘netID@ucr.edu’. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:#980000">IAM Admin Portal Will Be Unavailable</span></b><i><span style="font-family:"Arial",sans-serif;color:#980000">
<br>
</span></i><span style="font-family:"Arial",sans-serif;color:#980000">Access to the IAM Admin Portal will be halted at 7 PM on March 16. Read-only access will be available from 7:05 PM until Go Live on March 20. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:#A61C00">eDir Tables for Developers</span></b><i><span style="font-family:"Arial",sans-serif;color:#CC4125"><br>
</span></i><span style="font-family:"Arial",sans-serif;color:#A61C00">Developers should note that eDir is retiring but the database is not. For the foreseeable future, IAMRIverside will update the eDir database to support legacy systems that may be using that
database.</span><span style="font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:#A61C00">NetID Lookup</span></b><i><span style="font-family:"Arial",sans-serif;color:#A61C00"><br>
</span></i><span style="font-family:"Arial",sans-serif;color:#A61C00">Upon decommissioning eDir, Profiles (profiles.ucr.edu) will be used to look up basic user profile information. As of March 6, if you are logged into Profiles (as an authenticated user) you
will be able to view a person’s NetID when you click on their profile. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<b><span style="font-family:"Arial",sans-serif;color:#A61C00">Email Routing Addresses for Units That Operate Their Own Email Domains</span></b><i><span style="font-family:"Arial",sans-serif;color:#A61C00">
<br>
</span></i><span style="font-family:"Arial",sans-serif;color:#A61C00">For organizations that operate their own email domains, ITS recommends creating a NetID ahead of submitting a new hire ticket to UCPath as this will ensure the new user is set up with the
appropriate email account (commonly referred to as mail routing address or maildrop). </span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5">Resources
</span></b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#003DA5"> </span><span style="font-size:14.0pt;color:#003DA5"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Information about IAMRiverside and support resources are available on the IAMRiverside project page:</span><a href="https://its.ucr.edu/iamriverside"><span style="font-family:"Arial",sans-serif;color:black">
</span><span style="font-family:"Arial",sans-serif;color:#1155CC">https://its.ucr.edu/iamriverside</span></a><span style="font-family:"Arial",sans-serif;color:black">.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial",sans-serif;color:black">Under the
<i>Resources</i> section, you can find the following resources: </span><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif">NEW </span></b><span style="font-family:"Arial",sans-serif">- A video overview of the IAMRiverside user interface <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">A downloadable copy of the presentation deck that was delivered at the January Finance & HR Officers Group (FHROG) meeting <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">A video overview of the IAMRiverside project <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:12.0pt;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">A link to join the IAMRiverside mailing list <o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">Other resources that will be released before deployment include: </span><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li style="color:black;margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l1 level1 lfo2;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">Knowledge base articles that provide step-by-step guidance on how to perform specific functions within IAMRiverside <o:p></o:p></span></li><li style="color:black;margin-top:0in;margin-bottom:12.0pt;mso-list:l1 level1 lfo2;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif">Recorded sessions that walk through common use cases <o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">We will continue to provide deployment information and resources as they become available. In the meantime, if you have any questions or concerns, please contact the IAMRiverside Project Team at
</span><span style="font-family:"Arial",sans-serif;color:#1155CC">iamriverside@ucr.edu</span><span style="font-family:"Arial",sans-serif;color:black">. </span><o:p></o:p></p>
<p style="mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">Sincerely, </span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003DA5">IAMRiverside Project Team</span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555">Information Technology Solutions</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555">University of California, Riverside</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><a href="https://its.ucr.edu/iamriverside"><span style="font-family:"Arial",sans-serif;color:#1155CC">https://its.ucr.edu/iamriverside</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#555555"><o:p> </o:p></span></p>
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