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<p style="margin:0in"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">Hello CITL</span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Lucida Grande",sans-serif;color:black"><br>
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</span><span style="color:black"><o:p></o:p></span></p>
<p style="margin:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">This is a follow up to the email sent out Monday. The ITS is responding to a newly revealed</span><span class="apple-converted-space"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"> </span></span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">severe
software vulnerability called Log4J or Log4Shell. This vulnerability affects a</span><span class="apple-converted-space"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"> </span></span><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">broad
range of websites, applications, and devices, making it extremely dangerous</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">, and digital systems across the internet are affected. For a detailed breakdown
please see:</span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"><a href="https://its.ucr.edu/iso-alert/2021/12/16/critical-vulnerability-cve-2021-44228-apache-log4j-library">https://its.ucr.edu/iso-alert/2021/12/16/critical-vulnerability-cve-2021-44228-apache-log4j-library</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">and you can also see more at:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Grande",sans-serif;color:black"><a href="https://www.mandiant.com/resources/log4shell-recommendations" target="_blank">https://www.mandiant.com/resources/log4shell-recommendations</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Grande",sans-serif;color:black"><br>
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</span><span style="color:black"><o:p></o:p></span></p>
<p style="margin:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:#001F37;background:white">What is being done at UC Riverside:</span></b><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p style="margin:0in;font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;caret-color: rgb(255, 255, 255);word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">We are working to enable some protections centrally, i.e. border firewall rules and services, as we determine the scope and potential impact on systems ITS manages. We
are also exploring ways we can identify this vulnerability in other units that do not leverage ITS as a primary service provider for their IT infrastructure. Some of the core activities we are doing centrally are:</span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Lucida Grande",sans-serif;color:black"><br>
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</span><span style="color:black"><o:p></o:p></span></p>
<ul style="margin-top:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif">Boundary protections: ITS staff have spent the last week identifying and implementing controls to help mitigate some of the vulnerability giving people time to identify vulnerable systems and develop
a plan to fix them. </span><span style="font-size:10.5pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Mitigating and Updating</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">: ITS staff are mitigating and updating affected campus systems
as quickly as possible and documenting vulnerability status for all central campus IT Infrastructure.</span><span style="font-size:10.5pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Engaging SaaS and Local Services: ITS</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif"> Staff are working with our SaaS providers, and even vendors with
on prem tools about their susceptibility to this vulnerability.</span><span style="font-size:10.5pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Blocking Systems & Removing Services:
</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">To protect campus systems and data, IT staff will be monitoring this situation closely during curtailment, and may
<b>take down services or block systems from the campus network</b> when necessary.</span><span style="font-size:10.5pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Monitoring
</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">- ISO will continue to monitor network and system logs closely, especially throughout the holiday curtailment period.</span><span style="font-size:10.5pt"><o:p></o:p></span></li></ul>
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<span style="font-size:10.0pt;font-family:"Lucida Grande",sans-serif;color:black"><br>
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</span><span style="color:black"><o:p></o:p></span></p>
<p style="margin:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#001F37;background:white">What you can do:</span></b><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<ul style="margin-top:0in;font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;caret-color: rgb(255, 255, 255);word-spacing:0px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Work with your staff and faculty before leaving campus for winter curtailment, to
<b>power down or remove from the network any servers or devices that will not be in use</b>, especially if you are not sure if they are affected. </span><span style="font-size:10.5pt"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Inventory your systems and applications and check each one to see if they are vulnerable to Log4j, and document the check</span><span style="font-size:10.5pt"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l0 level2 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">The Information Security Office will need to give President Drake, and likely UCR Leadership and update about the campuses efforts to address this issue. As such if you could please
share with Dewight F Kramer <a href="mailto:dewight.kramer@ucr.edu" title="mailto:dewight.kramer@ucr.edu">
<span style="color:#044A91">dewight.kramer@ucr.edu</span></a> </span><span style="font-size:10.5pt"> </span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white"> and Mike Kennedy
<a href="mailto:michael.kennedy@ucr.edu" title="mailto:michael.kennedy@ucr.edu"><span style="color:#044A91">michael.kennedy@ucr.edu</span></a> , efforts done to address the issue. If there are systems that cant be updated for any reason, please share that
too and what mitigations you have in place to protect those systems and the basic data elements those system has.</span><span style="font-size:10.5pt"><o:p></o:p></span></li><ul style="margin-top:0in" type="square">
<li class="MsoNormal" style="color:black;mso-list:l0 level3 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">These systems un able to update may need a formal exception. You can start that process at: </span><span style="font-size:10.5pt"><o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l0 level2 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">In general we recommend that you make sure your internet-connected devices are up to date.</span><span style="font-size:10.5pt"><o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline;font-variant-ligatures: normal;font-variant-east-asian: normal;white-space:pre-wrap">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white">Review our security alert for this vulnerability as
</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;background:white"><a href="https://its.ucr.edu/iso-alert/2021/12/16/critical-vulnerability-cve-2021-44228-apache-log4j-library">https://its.ucr.edu/iso-alert/2021/12/16/critical-vulnerability-cve-2021-44228-apache-log4j-library</a></span><span style="font-size:10.5pt"><o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;margin-left:.5in;background:white;vertical-align:baseline">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"> </span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p style="margin:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white">If you receive any suspicious email, please follow the ITS knowledge base article to report it without clicking on any links or replying to the sender. If you suspect
a computer in your unit has been compromised please email</span><span class="apple-converted-space"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"> </span></span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"><a href="mailto:infosecoffice@ucr.edu" title="mailto:infosecoffice@ucr.edu"><span style="color:#044A91">infosecoffice@ucr.edu</span></a>.
KB article:</span><span class="apple-converted-space"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"> </span></span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"><a href="https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=2af24d121b0b849026bd635bbc4bcba1" title="https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=2af24d121b0b849026bd635bbc4bcba1"><span style="color:#044A91">https://ucrsupport.service-now.com/ucr_portal?id=kb_article&sys_id=2af24d121b0b849026bd635bbc4bcba1</span></a></span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p style="margin:0in;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;background:white"> </span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<span style="color:black"> <o:p></o:p></span></p>
<p style="margin:0in;background:white;caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px">
<span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;background:white">Thank you for your attention to this matter.</span><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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<span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:-webkit-standard;color:#001C31">Dewight Fredrick Kramer</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:#1F1F1F">Chief Information Security Officer </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:#1F1F1F">Information Technology Solutions</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:#1F1F1F">University of California, Riverside </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:Wingdings;color:#1F1F1F">(</span></b><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F1F1F"> </span></b><span style="font-family:-webkit-standard;color:#1F1F1F">(951) 827-3070| </span><b><span style="font-size:9.0pt;font-family:Wingdings;color:#1F1F1F">*</span></b><span style="font-family:-webkit-standard;color:#1F1F1F"> </span><span style="font-family:-webkit-standard;color:#01203F"><a href="mailto:dewight.kramer@ucr.edu" target="_blank" title="mailto:dewight.kramer@ucr.edu"><span style="color:#000039">dewight.kramer@ucr.edu</span></a></span><span style="color:black"><o:p></o:p></span></p>
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