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<p class="MsoNormal">Dear CITL members,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please see below for an update which was sent to the Campus Web Advisory Group including Departmental Site Factory Managers regarding the vhost Service Migration (as part of Project Genesis). Additionally, please note, we are continuing
to engage with specific site owners/department leads who have raised concerns regarding a few highly impactful sites. Additional information will be provided to those individuals (with a copy to relevant CITL members) later this week.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please review the information, forward it to your colleagues as you see fit, and let me know if you have any questions.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:black">Azra Ayers</span></b><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Michelle C Tabula <Michelle.Tabula@ucr.edu> <br>
<b>Sent:</b> Monday, August 23, 2021 3:58 PM<br>
<b>To:</b> Agam Patel <agam.patel@ucr.edu>; Alexandra Chrystal <alexandra.chrystal@ucr.edu>; Bill Manes <william.manes@ucr.edu>; Cherysa P Cortez <cherysa.cortez@ucr.edu>; Crystal J Brailsford <crystal.brailsford@ucr.edu>; Eddie Greer <eddie.greer@ucr.edu>;
Emily Draws <emily.draws@ucr.edu>; Fred Do <frederick.do@ucr.edu>; Ilse D Ungeheuer <ilse.ungeheuer@ucr.edu>; James Lin <james.lin@ucr.edu>; Jeff Girod <jeff.girod@ucr.edu>; Jennifer Yturralde <jennifer.yturralde@ucr.edu>; Joann Young <joann.young@ucr.edu>;
Joel Valdez <joel.valdez@ucr.edu>; john <john@engr.ucr.edu>; Johnny Lam <johnny.lam@ucr.edu>; Jorge Sanchez <jorge.sanchez@ucr.edu>; jbradfield <jbradfield@engr.ucr.edu>; Julie M Porter <julie.porter@ucr.edu>; Kelly McGrail <kelly.mcgrail@ucr.edu>; Kelvin
Mac <kelvin.mac@ucr.edu>; Loretta Vandivier <loretta.vandivier@ucr.edu>; Luis Bravo <luis.bravo@ucr.edu>; Luis Sanz <luis.sanz@ucr.edu>; Luisa L Levario <luisa.levario@ucr.edu>; Mark Manalang <mark.manalang@ucr.edu>; Melanie Ramiro <melanie.ramiro@ucr.edu>;
Paul Simon <paul.simon@ucr.edu>; Puja Pannu <puja.pathak@ucr.edu>; Ross French <ross.french@medsch.ucr.edu>; Shanon M Langlie <shanon.langlie@ucr.edu>; Shanshan Liao <shanshan.liao@ucr.edu>; Stan Fletcher <stan.fletcher@ucr.edu>; Tom Windeknecht <tom.windeknecht@ucr.edu>;
Travis Zachary Gutierrez <travis.gutierrez@ucr.edu>; Leslie Bushong <leslie.bushong@ucr.edu>; Dillon Gidcumb <dillon.gidcumb@ucr.edu>; Lingchao Zhu <lingchao.zhu@ucr.edu>; Matthew Chu <matthew.chu@ucr.edu>; Erin W Rankin <erin.wilson@ucr.edu>; Joanna Nguyen
<joanna.nguyen@ucr.edu><br>
<b>Cc:</b> Azra Ayers <azra.ayers@ucr.edu>; Juan M Gonzales <juan.gonzales@ucr.edu><br>
<b>Subject:</b> vhost service: Migration Update<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p style="background:white"><span style="color:#201F1E">Hi All,<o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:black">As a follow up to the update sent on 8/3/21, this</span><span style="color:#201F1E"> email</span><span style="color:black"> is to provide additional vhost service cutover/migration details. </span><span style="color:#201F1E">Thank
you to those who have continued to test, remediate, and reach out for website support as needed.<o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:black">vhost Service Cutover Timeline and Expectations</span><span style="color:#201F1E"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:white;border-collapse:collapse">
<tbody>
<tr>
<td width="149" valign="top" style="width:112.1pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">8/30/21 @ 8:00 AM<o:p></o:p></span></p>
</td>
<td width="882" valign="top" style="width:661.5pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">Site Owners and SFMs should <b>not</b> make any changes or edits to -staging or production sites at any point during this day.<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="149" valign="top" style="width:112.1pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">8/30/21 @ 12:00 PM<o:p></o:p></span></p>
</td>
<td width="882" valign="top" style="width:661.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">All requests for a final website sync (from -staging to production) will be deployed by noon on 8/30. [Requests must be submitted by 8/29/21 EOB via <a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=1ee50eb10f5a0300138942bce1050e5f" target="_blank">Request
a Systems Service</a>.]<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="149" valign="top" style="width:112.1pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">8/30/21 @ 8:00 PM<o:p></o:p></span></p>
</td>
<td width="882" valign="top" style="width:661.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">The ITS Technical Team will kick off the technical processes to run all necessary scripts, DNS changes, etc. Monitor <a href="https://techalerts.ucr.edu/" target="_blank">TechAlerts</a> for ongoing status.<br>
During the change window, websites may be intermittently unavailable due to the ongoing maintenance of the service.<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="149" valign="top" style="width:112.1pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">8/31/21 @ 6:00 AM<o:p></o:p></span></p>
</td>
<td width="882" valign="top" style="width:661.5pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p><span style="color:#201F1E">Site Owners and SFMs can navigate to production URLs for testing and validation of functionality. Should any issues be encountered, please submit an incident via <a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=d10c39ee0f348300138942bce1050e8b" target="_blank">ServiceLink</a>;
Category: Software & Applications, Subcategory: Campus Websites.<o:p></o:p></span></p>
</td>
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<p style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:black">For those who are still in the process of testing, p</span><span style="color:#201F1E">lease continue to log any issues on the UAT<a href="https://o365ucr.sharepoint.com/:x:/t/DrupalWebAdvisoryGroup/ER31UR3K7aJAsKaiqSMSm_oBMiEFnHFQcuWhTN3odK_AxA?e=qjh2P8"><span class="MsoSmartlink"> Issue
Tracking Document</span></a> so that our team can investigate, troubleshoot, and assist where possible. A few reminders:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#201F1E;mso-list:l1 level1 lfo1;background:white">
All remediation guidance and documentation can be found in the <a href="https://o365ucr.sharepoint.com/:f:/t/DrupalWebAdvisoryGroup/EllqM3UgYVxEgyvp6y2t6I4BZhfR2lMXjBybq7CWuQ779w?e=hd3zbs" target="_blank"><span class="MsoSmartlink"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_1" src="cid:d9223b72-c134-4f53-9b7d-8eb7eedc305e"> Web
Advisory Group SharePoint</span></a><o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l1 level1 lfo1;background:white">
Any content changes made to the current production site <u>must be replicated</u> in the staging environment as the staging environment will become the new production instance during go-live<o:p></o:p></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#201F1E;mso-list:l0 level2 lfo2;background:white">
Clients who have tested their staging site can opt to cutover to the AWS environment early, ahead of the <span style="color:black">8/30</span> go-live. To do this, please <a href="https://ucrsupport.service-now.com/ucr_portal/?id=sc_cat_item&sys_id=1ee50eb10f5a0300138942bce1050e5f" target="_blank">Request
a Systems Service</a><span style="color:black"> </span>and indicate your site(s) URL and preferred date of cutover.<o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l0 level2 lfo2;background:white">
To view a list of vhost sites and their staging aliases, please see <a href="https://vhostsites.ucr.edu/" target="_blank">https://vhostsites.ucr.edu</a> <o:p></o:p></li></ul>
</ul>
<p style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:black">Please review the timeline and steps thoroughly, </span><span style="color:#201F1E">forward it to your colleagues as you see fit, and reach out to Michelle Tabula if you have any questions/concerns.<o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E">Thank you for your continued partnership, <o:p></o:p></span></p>
<p style="background:white"><b><span style="color:#201F1E"> </span></b><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><b><span style="color:#201F1E">Michelle Tabula</span></b><span style="color:#201F1E"><br>
<i>Web Analyst</i><br>
Information Technology Solutions<br>
University of California, Riverside<o:p></o:p></span></p>
<p style="background:white"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E"> </span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E">Azra Ayers</span></b><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><i><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E">Project Manager</span></i><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E">Information Technology Solutions<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#201F1E">University of California, Riverside<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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