[CITL] Banner Maintenance December 4

[Teri Eckman]

Dear Banner Users,

Please be advised that there is a Banner maintenance event<https://techalerts.ucr.edu/pages/maintenance/5967bcc208eee84e0e0028b6/6192b5fb714e1f053880c9f2> scheduled for 6:00 AM to 11:59 PM (PST) on Saturday, December 4. During this time we will apply regulatory updates for financial aid and student accounts receivable which will cause Banner and Banner dependent services to be unavailable.

Components impacted by this maintenance include: Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Registration, Banner Self Service, Banner Student Profile, DegreeWorks, EduNav, MyAccount, Photo Roster, UCR BanApps, iGrade, and Course Request System.

This maintenance will affect MyAccount users' ability to email themselves passcodes and users will not be able to receive temporary passwords for reset during this maintenance period. We apologize for the inconvenience that this may cause.

Specific information and updates regarding the Banner maintenance will be posted on TechAlerts<techalerts.ucr.edu>. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information please contact ITS directly at (951) 827-IT4U (4848) or by submitting a ticket on ServiceLink<https://ucrsupport.service-now.com/ucr_portal/?id=ucr_home>.

We will also have an upcoming planned maintenance for Banner during the Winter holiday break. Banner and Banner dependent systems will be unavailable 12/28/21 through 1/2/22.

Please note:

  *   The Banner Student Information System is UCR's system of record for student information, including student grades, courses, registration, billing, and financial aid.
  *   You are receiving this email automatically due to your allowed access to the Banner Student Information System, including Student Profiles and Faculty Self-Service in R'Space.
  *   Direct replies to this email address will automatically generate a "REJECT" notice; instead send responses to the address in the signature line.

Thank you,
Teri

Teri Eckman

Executive Director
Student Information Systems | Information Technology Solutions
University of California, Riverside

Office: (951) 827-3172  |  teri.eckman at ucr.edu<mailto:teri.eckman at ucr.edu>
Web<https://its.ucr.edu/> | Twitter<https://twitter.com/IT4UCR> | Instagram<https://www.instagram.com/it4ucr/>

Pronouns: she/her<https://www.mypronouns.org/she-her>

[ucr-logo-email]

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