[CITL] FW: Banner Patch Saturday 8/28 from 8 a.m. to 10 a.m.

[Teri Eckman]

CITL - FYI on an emergency change window for Banner this weekend.

From: Teri Eckman
Sent: Friday, August 27, 2021 5:35 PM
To: bannerall_users at lists.ucr.edu
Subject: Banner Patch Saturday 8/28 from 8 a.m. to 10 a.m.

Dear Banner Users,

ITS plans to apply a patch to the Banner database tomorrow morning from 8:00 AM to 10:00 AM (PST), Saturday, August 28. We apologize for the last minute notice and appreciate your patience as we work to address the connection issues that many Banner users started experiencing this week.

Components impacted by this maintenance include: Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Registration, Banner Self Service, Banner Student Profile, DegreeWorks, EduNav, Banner Faculty Self-Service, MyAccount, Photo Roster, UCR BanApps, iGrade, and Course Request System

This maintenance will affect MyAccount users' ability to email themselves passcodes and users will not be able to receive temporary passwords for reset during this period. We apologize for the inconvenience that this may cause.

Specific information and updates regarding the Banner maintenance will be posted on TechAlerts<techalerts.ucr.edu>. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information please contact ITS directly at (951) 827-IT4U (4848) or by submitting a ticket on ServiceLink<https://ucrsupport.service-now.com/ucr_portal/?id=ucr_home>.

Please note:

  *   The Banner Student Information System is UCR's system of record for student information, including student grades, courses, registration, billing, and financial aid.
  *   You are receiving this email automatically due to your allowed access to the Banner Student Information System, including Student Profiles and Faculty Self-Service in R'Space.
  *   Direct replies to this email address will automatically generate a "REJECT" notice; instead send responses to the address in the signature line.

Thank you,
Teri


Teri Eckman

Executive Director
Student Information Systems | Information Technology Solutions
University of California, Riverside

Office: (951) 827-3172  |  teri.eckman at ucr.edu<mailto:teri.eckman at ucr.edu>
Web<https://its.ucr.edu/> | Twitter<https://twitter.com/IT4UCR> | Instagram<https://www.instagram.com/it4ucr/>

Pronouns: she/her<https://www.mypronouns.org/she-her>

[ucr-logo-email]

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